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One needs to exercise patient when looking for a web hosting deal!

Description: Web hosting deals don’t come around every day! If you’re looking for a great website hosting deal, you need to be patient and wait for a to come to you!

I think that looking for a better price is something that is part of the human DNA. Recently I saw an offer from a website hosting provider with ever offering their top shared Linux package for half the price.  You have to agree, that sounds like an excellent offer, and it is, but what happens next year? Well, this is where it got a little interesting.  Not only did I get the offer at half price, but they guaranteed that they would no price increases for three years with free upgrades!

I would be the first one to tell you that I am not the brightest lightbulb in the box, but I think I know a good deal when I see one. So, as I’m sure I don’t have to tell you that I signed up.  I have to tell you that I was impressed because unlike many things you buy on sale what I got was a lot more than I was expecting. Almost immediately after signing up in changing my DNS, I noticed that my sites were running if not faster.  I’m assuming that VIP clients are assigned servers that are less crowded servers.

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Then, the first upgrade came.  The amount of my hosting space, as well as the bandwidth, were upgraded to twice the capacity at no extra charge.  I thought to myself, awesome, I’ll take it! A few weeks went by, and I was browsing the 1and1 website comparing the different features for a potential client when I noticed that the package I have had been bumped to ridiculously high price.  Even though I was receiving my money’s value at the time, I felt a little sour that I wasn’t receiving all the package features.  After all, they promised me that I would get every package upgrade at no extra cost.

Shocked by the discovery, I quickly call the billing department in gave them a piece of my mind.  It appears that the agent was no foreigner to tricky customers like me.  Within a few minutes of chatting to me, he got me defused and guaranteed me that my package would be brought up to spec within a few hours. What do you know? That was more than a week ago. The agent explained that it was taking more time than anticipated to improve all their current accounts to the latest account specs.  He surprised me by saying that I’d be getting more than what the site says.

Again, I understand that I’m not the easiest individual in the world to amazed, especially when it comes to web hosting providers.  However, I have to say that my experience with 1and1 has raised the bar of what a good cheap web hosting provider is in my book.  They are now, in my opinion, the benchmark by which I will continue to measure all cheap hosting companies.  If you are looking for a cheap and reliable hosting provider 1and1 may be a company you may want to consider. Although my experience has is limited to the last 18 months, I can’t say enough about 1and1 hosting service but more important customer service.

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